Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your own experience with a crypto casino? We're glad to hear from you. This page covers every way to reach the Bitcoin Casino team, what kinds of messages we can help with, and what to expect when you write in.
Email Us Directly
The fastest way to reach us is by email. Send your message to [email protected] and we'll aim to respond within 48 hours on business days. Messages that arrive over the weekend or on US public holidays are picked up on the next working day.
To help us get back to you quickly, a short subject line that says what your message is about — for example, "Review question: LuckyRollers" or "Correction: withdrawal info" — means it lands with the right person first time.
What We Can Help With
We cover a specific corner of online gambling: crypto casinos available to US players, reviewed and ranked on factors like coin support, payout speed, bonuses, and how they handle verification. Here's what tends to come in — and what we're well placed to answer:
- Review accuracy and updates — If a bonus figure, withdrawal limit, or coin list on one of our pages has changed, let us know. We research and verify regularly, but crypto casino terms move fast, and reader tips help us stay current.
- Site corrections — Found a broken link, a typo, or something that doesn't add up? We want to know.
- Reader feedback on the casinos we cover — If you've played at one of the sites in our rankings and want to share what the experience was actually like, that context is genuinely useful when we revisit our assessments.
- Editorial and content questions — Questions about how we rank sites, what goes into a review, or why a particular casino appears where it does are welcome.
- Partnership and media enquiries — If you represent a publication, a tool, or a data source relevant to crypto gambling in the US market, get in touch with a brief outline of what you have in mind.
What We're Not Able to Help With
We're an independent comparison and review site — we don't operate any of the casinos we cover, and we don't have access to player accounts, balances, or transaction records at any of those sites. If you have a dispute with a casino, a stuck withdrawal, or an account problem, you'll need to contact that casino's support team directly. We can't intervene on your behalf, and we wouldn't want to imply we could.
We're also not able to give legal advice, tax guidance, or financial advice. If you have questions about US gambling laws in your state, or how crypto gambling winnings are treated for tax purposes, a qualified local professional is the right person to ask — we flag those topics on our pages, but we don't provide definitive answers to individual situations.
A Note on Responsible Gambling
If gambling has become a problem for you or someone close to you, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24/7. Our responsible gambling page has more information on support tools and resources. Offshore crypto casinos may not offer the same self-exclusion or player protection tools as state-regulated operators, so knowing where to get independent help matters.
About This Site
Bitcoin Casino reviews and compares crypto casinos for US players, with a focus on the factors that actually affect the experience: which coins are accepted, how fast withdrawals move, what verification is required, and how bonuses really work once the wagering terms are applied. We also cover the legal landscape honestly — these are offshore sites operating in a grey area for most US players, and we say so plainly rather than glossing over it.
You can read more about who we are and how we approach our reviews on the About Us page. Our Terms and Conditions set out the basis on which this site operates, including our commercial relationships — we may earn commission when a reader visits a casino through one of our links, and we disclose that openly.
We're a small team. Every message gets read, and we take reader input seriously when it's time to update a review or revisit a ranking. If something on this site isn't right, telling us is the most useful thing you can do.